Superstar mode not working

I am on Xbox Series X my gamertag is TroublingJet35 and superstar mode isn't working. It just says, an error has occurred Please try again. I have tried deleting my local save files, un adding and adding my account back onto my xbox, tried clearing the console cache, clearing the blu-ray persistent storage, and i have tried using another account and it works on the other account so it is a problem with my account, please fix it. Thank you.