Unable to Play Normal Events

A bug I’ve been experiencing on madden mobile is that I can only load into special event modes like the ultimate freeze, but anytime I try to load into regular play the bar loads to 99% and stays there. I’ve let it sit there for 10 min three times and no change. I’ve checked my setting in game and out to make sure everything required is done. I’ve closed and reloaded countless times. I’ve uninstalled and reinstalled twice, and after all that everything remains the same. I just wanted to know if there was something else that could be done.