Madden 26 updated rosters not working

I'm in Xbox series X. I tried downloading the latest rosters, and (in the creation center tab) it showed that rosters were loaded. But when I attempt to load a offline solo franchise with the updated rosters, it just defaults back to the base (non-updated) rosters. I've tried everything, and both Ashish (ea representative) and I agreed that this was a most likely a game glitch. I don't know why, despite it saying I loaded the rosters, they're clearly not loaded whenever I try to do something in franchise mode. 

Does anyone know a way to fix this, or is this Ea needing to fix their game?