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d81798c25e6ecb2a's avatar
d81798c25e6ecb2a
Seasoned Newcomer
5 months ago

Some players have the incorrect player portraits

I was playing franchise and noticed some players have the incorrect player portraits, specifically Rams DE Josaiah Stewart and Cardinals CB Will Johnson. Kinda insane that a mistake like that is common. Hoping for a fix soon.

5 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    5 months ago

    d81798c25e6ecb2a​ 

    Hey, there

    This is an issue that was reported to the team, and they are currently aware of these reports from players. When it comes to this type of content, it has to be reviewed by the game team before any actions take place in the game.

    For now, we ask that you please keep an eye out in-game, and make sure to look for updates on our social channels - EASPORTS_MUT and @EAMaddenNFL

    Thanks!

  • d81798c25e6ecb2a's avatar
    d81798c25e6ecb2a
    Seasoned Newcomer
    5 months ago

    I appreciate you taking the time to reply, and I can understand the time it will take to correct this. But I am wondering if this is something that could be fixed in the next title update, and if so, when would that be?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    5 months ago

    d81798c25e6ecb2a​ So i know that they are looking into it and discussing options. When it will happen, we have no way to know unless they tell us XYZ will be in one specific update. That's the more frustrating part, when. 

  • xzpqgvva6n13's avatar
    xzpqgvva6n13
    Newcomer
    4 months ago

    There is another player on the Rams with the incorrect picture.  Omar Speights, the star LB.  The photo is of a white offensive lineman.  Can y'all fix that please?  He went undrafted to pro bowl nominee last year, you think his photo would be correct

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    4 months ago

    xzpqgvva6n13​ I havent seen Speights with an incorrect portrait calle dout. it is possible i overlooked it, but im looking around for more mentions. When you go undrafted to the pro-bowl you would think it would change. Can you send me a screenshot of what you see and where you see it? I will poke around in the game and see if i can repro it on my end. 

    I have seen some that just dont load right on one player's end, but do on another so i want to make sure I can repro it myself, but I will mention it when i head to my meeting!

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