Forum Discussion
6 Replies
- cgprevolution574 days agoSeasoned Novice
They didn’t until the last minute before the release, and as a result the game has had an error upon opening every time since then saying it’s not owned.
- Ike_turnr4 days agoSeasoned Newcomer
How did they resolve it last year?
- falken99004 days agoRising Novice
Oh, I got an email....saying to go ahead and install. If only it actually worked.
- darkkeego5 days agoRising Newcomer
I am having the same issues. It shows I own the game and it shows that in the CFB game add one I have madden 26 but doesn’t show I can download or I own the game
- EA_Kent5 days ago
Community Manager
Hey cgprevolution57,
If you look at your order history does it show Madden NFL 26 there? If the pre-order processed it should show that you own the game there.
If you aren't seeing it there, there's a chance that the pre-order may have been cancelled or wasn't able to process. I'm afraid that isn't something that we can look into from our side though, since it would be in the Xbox billing system. It may be best to check and see if they sent you any emails about the pre-order recently.
- ShowTime78AD5 days agoNew Traveler
I purposely didn't buy the mvp bundle this year because of the problems last year with it. Hope they get it figured out for you.
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