Forum Discussion

Newcomer

4 months ago

Solved

Madden 26's online mode was banned by EA

This afternoon, while playing Madden 26, I bid on a Brock Bowers card with an 87 rating in the auction house. I clicked the price twice and then experienced a network issue and was logged out. I logged back in and tried to buy the card, but someone else outbid me. EA refunded me twice. I didn't use the gold, and later that evening, I discovered I was banned from playing Madden 26 online. I'd like to know why. This seems to be a bug in your game, not mine.

discussion

EA_Barry
4 months ago
yonglandb Frm850

We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

How do I appeal a ban

Thanks.

5 Replies

Frm850
New Novice
4 months ago
I was also banned for no reason. Lost the regular season too many times to count, finally won last night and got banned. Spent extra money on early access and purchased $100’s of dollars in coins from EA just to get booted for winning. Sent support tickets just to get ignored. It’s very disappointing to see how EA treats their supporters.
EA_Barry
Community Manager
4 months ago
yonglandb Frm850

We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

How do I appeal a ban

Thanks.
jrjay1
Rising Newcomer
2 months ago
Is there no way to expedite a ban for no reason besides waiting a month for the team to respond? My friend's account got banned for no reason and he has put $1,000 into the game, this seems like horrible business
WeedWacker200
Rising Adventurer
2 months ago
If you're not lying, a month is ridiculous; basically, I got robbed, lol.
jrjay1
Rising Newcomer
22 days ago
EA_Barry friend got unbanned, and just got banned again a week later, this is so absurd