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Madden_legendplo's avatar
2 days ago

Please unban me EA

My little brother was watching YouTube videos and thought buying coins was a good idea. Ea banned our auction house and its been months since i tried getting it back and they still wont unban us. We been with EA since 2010 it was a honest mistake and we spent so much money with them i dont understand why they cant just let us off with a warning. My little brother learned from his mistakes and it wont happen again EA please unban us this make absolutely no sense. I tried to submit like 3 appeals and everything but never worked.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey Madden_legendplo​,

    I do see you mentioned creating a few appeals already, so you're on the right track here. We're unable to review or make any changes to your account here on the forums, including removing any bans or suspensions.

    You can typically follow these steps to create an appeal and have our Terms of Service team take another look over the situation. They'll reach back out through your case history page once they have a chance to complete the investigation.

    If you've already had multiple appeals to the point where the ToS team mentions they consider the matter closed, I'm afraid that would be final and cannot be changed here or through other channels.

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