Reach back to me

So I get on tonight and I go to my line up and I notice my Michael Vick card was missing so I went to go check my binder there was nothing. My qb got replaced with my pre ordered Jalen hurts. And I really hope I can get this card back I spent quite a few money on this game and I just don’t think it’s fair. Also a madden tournament I played winning by 40 Gave the losing opponent the win even tho I didn’t get kicked out or anything