Xbox series X turns off while playing
I get Madden and CFB 26. I've played these games for years Im a paying customer I love these games but I can see EA doesn't care. It's been a month since CFB 26 came out multiple reports of the game ...
Forum Discussion
EA_Shepard
Community Manager
Community ManagerHey, folks!
I'm just following up to see how things are going. Are you still running into any issues with the console closing down or dashboarding you?
If so, can you please reply to this and let me know specifically what happens, when it happens, and where it happens?
Cheers!
Various times throughout trying to play a game. Run a play and crash to the Xbox home screen. It even crashed while looking at MUT challenges. It's unplayable, just like College football.
- EA_Shepard
wildcatfan101 I've seen mentions of challenges, but the rest could be quite a few things. Can you go into MUT and generate a new lineup?
See if the following help- From the main menu (not UT)
- Click creation center > load/delete files
- Click All
- Delete all files except franchise/Team Builder (if this applies)
- Skip all offline files
Just don't delete anything local like the offline Franchise. Once gone, it is gone. We need to see which modes, which lineup and any downloaded rosters cause or don't cause a crash. There is always a reason.
I did that. Only had two files. Didn't help.
EA_Shepard yes this issue is persistent through both CFB 26 and Madden 26. It completely shuts the Xbox console off. And NO it is not over heating, and NO it does not happen for any other game that EA SPORTS GAMES. This issue has been persistent for years now with past Madden and Cfb titles.
So for me and a lot of people it’s only happening on mut. It happens too me and many while IN A GAME OR CHALLENGE. Mostly games because you finish challenges quickly. I can’t even finish 2nd half games or the challenges that require you to finish the 2nd half only. I didn’t play much of madden 25 but the last month of it too get ready for 26 and it did the same thing on mut I couldn’t finish online games. I have tried after seeing you urge changing my coach and stadium , that doesn’t work. I have tried after seeing others online urge you too removing all my usb ports which were being used by my extra storage USB’s. It’s happened even before I had abilities in my lineup , I tried deleting my gamertag just now and redownloading it back and just got kicked again.. I never have apps running in background I have checked my connection the problem is , this only happens on madden and in online games I play mlb the show a ton and cod and it never happens on any other game.. My nat type is open as it always usually is I have cleared my persistent storage as well as cleared the alternate MAC. Hard resetting my Xbox is something I do everytime and it never works but I have hope it will everytime! lol. I also deleted my load save files in case it was anything with that truly nothing you brought up works as well as tried some other things I seen.. it’s extremely frustrating ! I’m on Xbox series x
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