Bought premium pass got first 5 awards & then it took the pass away.

I recently bought the premium pass on madden 26 ut and it went through my madden points were deducted i got the first 5 rewards for getting the pass then i played a game and it was gone my platform ...

missing content

xbox

Mj232419

Rising Novice

7 months ago

I preordered the deluxe version of madden and I bought the premium pass with the points and they have it to me for a second then, when I came back they took it away and now I don’t have the point or the pass they owe me.

mart40
Seasoned Newcomer
6 months ago
Yeah this is the same for me.
- satfreaktom264
  Hero
  6 months ago
  mart40 which pass have you bought? team pass or season pass?
DukeIsLife157
Rising Newcomer
6 months ago
Same. I had to send EA an email and fill out a grievance and report a bug. Mine didn't do it until the latest 1.03 patch. It took away my premium team pass that I used my Green points for.
- AzraelDrakken
  Seasoned Novice
  6 months ago
  Same here on my Xbox series.
AzraelDrakken
Seasoned Novice
6 months ago
Same here on Xbox series.