Forum Discussion

princeBoss303's avatar
princeBoss303
Rising Newcomer
2 months ago

Bought premium pass got first 5 awards & then it took the pass away.

I recently bought the premium pass on madden 26 ut and it went through my madden points were deducted i got the first 5 rewards for getting the pass then i played a game and it was gone  my platform ...
missing content
xbox
Mj232419's avatar
Mj232419
Rising Novice
2 months ago

I preordered the deluxe version of madden and I bought the premium pass with the points and they have it to me for a second then, when I came back they took it away and now I don’t have the point or the pass they owe me.

  • mart40's avatar
    mart40
    Rising Newcomer
    2 months ago

    Yeah this is the same for me.

  • DukeIsLife157's avatar
    DukeIsLife157
    Rising Newcomer
    2 months ago

    Same. I had to send EA an email and fill out a grievance and report a bug. Mine didn't do it until the latest 1.03 patch. It took away my premium team pass that I used my Green points for. 

    • AzraelDrakken's avatar
      AzraelDrakken
      Seasoned Novice
      2 months ago

      Same here on my Xbox series.

  • AzraelDrakken's avatar
    AzraelDrakken
    Seasoned Novice
    2 months ago

    Same here on Xbox series.

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