Didn’t receive my Cole Bishop

Hi Kent, 

I tried to check the Super Bowl Event Pass screen and the reward didn’t trigger, and the check mark is not there.

same thing happened to me i had to do the event 2x just to get him, also was trying for the bryant and shaheed card, but no cards just a bnd 86. also don’t see the option to choose the pack or the victory vouchers after winning the SB 4x now in the cpu playoffs event. Please issue make rights to the players who’ve been grinding but not rewarded

Same issue, it did not reward me my cole bishop, and the second time completing only rewarded one fantasy pack… EA has to try to accommodate this in a timely manner somehow

that didn’t work for me

It doesn’t mark it as done after completing the whole run and winning the Super Bowl 

Hi everyone, 

Thanks again for your patience while we've been looking into this. 

There was something I was hoping you could confirm for me. When you have the chance can you check the Super Bowl Event Pass screen and see if that gets the reward to trigger? If possible, can you also check the Playoffs Event Objectives tab and see if you've got a check mark next to the "Complete Road tot he Super Bowl (CPU) event" objective? 

Please let me know when you have the chance. Thank you! 

I'm having the same problem

I did not get it either.

I’m having this issue too 

Same as me