False advertising👀🤷🏼‍♂️

I went into the Head 2 Head section after the season had ended.
In H2H ranked, it was already showing me that I could now play my placement matches for the new season. At that point, my rank was still Champion. However, the “season recap” didn’t appear, so I assumed that the rewards could be redeemed later in the game menu.

So I play a ranked match, lose it, and suddenly – even though the result isn’t displayed on the right side of the table – I get demoted from Champion to Hero. And right then, the season reward pack appears, but now only at Hero level (88) instead of 89 as I should have received for Champion. The result of that last match still isn’t shown, and now I’m unranked.

This caused me to miss out on the 89 Champion rewards that I had rightfully earned. This is clearly a bug, since the rewards weren’t triggered correctly. I hereby request that you fix this and grant me my 89 Fantasy Pack.

Same here came home from work and grinded to 3200 and didn’t get my rewards 

Hello everyone, if you are missing rewards, please post it in the thread below. Thank you!

Missing Correct Ranked Rewards | EA Forums - 12689867