Forum Discussion

DeejayLastra1995

Rising Novice

5 months ago

Solved

Falsely Banned from Auction House for “Coin Distribution” – Need Help

Hi everyone, I just got a notice that my Madden 26 account was permanently banned from the Auction House and Companion App for alleged “Coin distribution,” and all my Coins were removed. I want to ...

EA_Aljo
5 months ago
Hey there. Thanks for reaching out. Unfortunately, we're not able to directly help with banned accounts over the EA Forums. You'll need to submit a dispute so Terms of Service can perform an investigation. Instructions for that can be found int he article here. Thank you.

Rising Novice

4 months ago

If your ban appeal is denied, you still have another option under Section 15 of the EA User Agreement:

Send a certified letter requesting arbitration to:

Electronic Arts Inc.
ATTN: Legal Department
209 Redwood Shores Parkway
Redwood City, CA 94065
USA

In your letter:

Clearly state your request for arbitration and the reasoning behind it.
Include a statement that you cannot cover the costs of arbitration.

According to EA’s Terms of Service, EA is responsible for arbitration costs (though you may still be responsible for certain additional fees).

Featured Places

Madden NFL 26 Ultimate Team

Get the latest news on MUT, helpful advice, and discuss strategy with the Madden NFL 26 community.Latest Activity: 16 minutes ago

1,462 Posts

Recent Discussions