Forum Discussion
My game going in the super bowl was stuck at 1 second i couldn’t pick a play i couldn’t call a timeout and it’s happened in the super bowl as well i tried to send a video for evidence this has to be fixed even in duos in (squads) it’s happened multiple times ive missed out on so much coins for having to leave games cause of errors i will try to send the video again because i honestly need something in return it’s aggravating this keeps happening genuinely
three different photos of 1 second not moving i couldn’t do anything and it’s not sending a video so i used pictures
- EA_Mako1 day ago
Community Manager
Thanks for the additional info, muaf557fx8mc.
This is just the play clock itself getting stuck at 1 second, or have you had the game timer stuck as well? Is this happening in any other modes at all? I see you've mentioned duos/squads.
Is this just happening in online modes, or have you seen this in any offline modes?
- muaf557fx8mc1 day agoSeasoned Newcomer
it’s the whole game freezing not just the play clock like the plays won’t pop up we can’t call time outs when it freezes we just sit there and hope the people we play leave before we do and for me it’s only happened in online modes like regular season games sqauds and ranked (only in ultimate team) i can’t speak for everyone but it has happened atleast 20 times not exaggerating it happens so often that i had to come here ive never thought to be like im gonna find a way to contact EA until this repetitive thing started to happen
- EA_Mako1 day ago
Community Manager
Gotcha, thanks muaf557fx8mc.
Can I ask whether you're on a wired or wireless connection? Have you done anything like power cycling your router or going through these steps to see if there's any improvement, particularly those like changing your DNS?
I hear that it's not just you running into the issue, but knowing those types of details can help figure out where to look when trying to replicate this behavior on our end.