I think they've been especially bad since yesterday due to everyone trying to use the servers during the draft. No excuse though; they know that's the case and they continue year-after-year to do nothing about it. Everything people complain about regarding EA and this game is not hyperbole. They don't know how to program. They never fix stupid design. They can't design a difficulty growth system so they just ramp down your team and program the other team to be in better positions whenever you get the lead or for later downs. And they don't invest in supporting their player base. Add that to the criminal points implementation that preys on player and team sentimentalities alongside an egregious starting release price, it becomes clear they deserve most of the vitriol and disgust aimed their way. I bet they treat their non-executives and especially their programmers like sh-- too.