I have not received the twitch drop rewards / packs for the Madden 26 MCS event

I watched the twitch stream for the entire duration, claimed the rewards / packs.  I have my Steam / Twitch account linked with EA as it shows up under connected accounts, but I have not received the drops after waiting 48 hours.  They do not show up under the Madden 26 Ultimate Team binder when sorting for newest.  I have completed several challenges, and they still do not show up.  I have claimed other drops for other games on Twitch on the same day, and all those drops have come through fine, but not EA Madden 26.