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The_Scheizen's avatar
The_Scheizen
Rising Newcomer
7 months ago
Solved

Made an unfortunate mistake.

I haven't played Madden in a very long time, so Madden 26 was my first game back. Unfortunately I was Auction House Banned 10 days after purchasing the game. I wasn't entirely familiar with everything in the TOS but I accepted coins from a friend to help build me a team and regrettable bought coins, I wasn't familiar much with how bad it was and with everyone promoting it, I assumed it was okay. After this and being banned for the entire game cycle. I know there is no chance for me getting unbanned so take this as a lesson, I've tried to talk to EA but no response, just don't risk your account. 

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 months ago

    The_Scheizen​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

  • KTMdrip's avatar
    KTMdrip
    Newcomer
    7 months ago

    can u help me find out why i was coin wiped i haven’t bought anything out of a normal price range and im very confused why this happened 

  • The_Scheizen's avatar
    The_Scheizen
    Rising Newcomer
    7 months ago

    I submitted one, but I don't know if it'll do much. Pretty cut and dry that it was a coin purchase. Never did anything like that before. I would just like to play the game for the year, i made a huge mistake. I haven't heard anything from EA Help so I think it speaks enough. 

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