Missing Content
I watched the MCS Madrid event today. During the broadcast I claimed my drops. It had been 7 hours and they have yet to hit my game. Do I need to reach out to twitch or is this a known EA issue?
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17 Replies
From EA Help "Thanks for your patience. I've recorded all of your information that we needed to report this to our team, and our team will investigate this issue about not receiving the Rewards from the Twitch drop. In the meantime, keep your eye on Twitter/X and our in-game messaging for any updates."
same here. still waiting...
I have not received drops since 11/14 on either MUT or CUT.
no drops for me yet has well or waller or cut for last couple of days
I am also missing Drops that I claimed, and I have been missing the Drops since November 15, 2025.
24 days and the silence is deafening. Dozens of claimed packs, tokens, and the stupid playbook still not in game. Still promoting the MCS stream tomorrow and most of us won’t even be able to use the player. When there’s a loophole or glitch that benefits the customers you guys are like the rapid response team!
"When there’s a loophole or glitch that benefits the customers you guys are like the rapid response team! "
That right there is quote of the year and so true. I cannot even believe it's been over 3 weeks and not a peep about this problem from anyone at EA. I'm not spending any more money on points or passes, if they can't bother with fixing this.
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