Forum Discussion
XTriGz Are you able to log into another profile on the console and access UT? The issue with the Gamertag is that with that specific error, it's so generic that it could be anything from the console - network - permissions - sanctions. If it were a sanction, you would get something like you don't have access, and not a server error.
Can you connect the Xbox to a hotspot or a different WiFi connection to test it out? From the EA account side, that is fine so that rules out that part. If you can connect on another location, or with a guest profile or a different Gamertag, then it may be the Xbox Profile itself but thats a limited viewing of what it could be.
I tried multiple internet sources and multiple consoles. I can access the servers on different gamertags on those same sources. I was able to access the servers for a few days on my current gamertag before I started receiving the message again.
- EA_Shepard4 days ago
Community Manager
XTriGz Gotcha. I did some digging into the account, and what i need from you is to create a new case and then send me a PM with the case number. I will get some people to look into the account itself.
- XTriGz22 hours agoNew Novice
I tried to create a new case but it just says support is busy.
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