Solo seasons token BND Champion

Bumping this for a final time. I’ve tried going through EA Help (Case #245914228) and was sent here. I’ve tried tagging multiple community managers, and I’ve tried direct messaging. Still total radio silence.

My only mistake here was being patient and giving EA the benefit of the doubt to make this right back in February/March. Now the game cycle is wrapping up. I had 8 weeks of pure gameplay grind completely stolen because a pack didn't deliver what it advertised (promised 1 of 10, delivered 1 of 4). I can’t get that time back.

On principle alone, as a dedicated player who has supported this game through the grind and spent thousands of dollars over the last two years, I won't be moving on to Madden 27 if a documented server error with undeniable photographic proof is just going to be swept under the rug.

My main account is on Xbox (Xbox Gamertag: RadioHead#5396 & EA/Madden Gamertag: RadioHead5396). I’m just looking for someone with the authority to look at the receipts, skip the loop, and manually grant the missing selections. If a community manager can't escalate this, please let me know so I can take the next steps outside the forum.