Forum Discussion

New Rookie

2 months ago

Twitch Drops Haven't worked since Madrid MCS

I haven't received any Twitch drops since the Madrid MCS last month. I'm missing multiple packs, the Ingram upgrade, and the Waller MCS card. Already filed two support tickets, and all they've told me is that the devs are "looking into it", but without any kind of timeline on what's gone wrong or when it will be fixed.

I've been getting drops from the streams for the past 8 seasons without any issues before now. No idea why it started now but it's extremely frustrating and I'd sure like some indication that EA actually cares about how it's impacting their customers.

missing content

playstation

steam

15 Replies

awahlsmith
Seasoned Newcomer
2 months ago
Same here
M_Thompson1986
New Novice
2 months ago
Same here I haven’t received any Twitch drops since the Madrid broadcast, I have contacted EA Help multiple times to get: “We are working on it and it will be resolved really soon” it’s frustrating because I’ve never had any issues for at least the last 6 years. I continue to watch and claim them as I get them hopefully one day I’ll receive everything
vivodechile
Rising Rookie
2 months ago
Same here. Even unlinked and relinked account. Claimed 3 more new drops and nothing. Missing drops since the Madrid. Very frustrating. I see a lot of people having this issue and getting no response from EA
zador73
New Adventurer
2 months ago
Same here. But on Xbox.
Gamertag: ZadorTheOnlyOne
OdisN
Seasoned Rookie
2 months ago
Same here. The complete avoidance and silence is the worst part, but I guess I shouldn't be surprised.