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MrKoumKoum's avatar
MrKoumKoum
Rising Novice
2 days ago

Zero Chill H2H Event - Missing Token

I beat tier 1 of the event going 10-1 never received my token I did get my snow but wondering where my token is. I’ve heard to restart the app or check the season 4 events field pass neither of those worked for me unfortunately would love to get the token to get Parham considering multiple people received a second token a few days ago but I haven’t even gotten one, also so many times when exciting the game it just doesn’t count the win I don’t think it should be this hard to figure out 

[CM - updated thread title for visibility]

9 Replies

  • xbox gtag DDay892073 

     

    went 10-0 on tier 3 event received my snow but still missing event player reward token 3 hours ago 

  • BluePotato_23's avatar
    BluePotato_23
    Seasoned Newcomer
    2 days ago

    I have won the h2h zero chill event 5 times now total. in all three tiers (tier 1, tier 2, and tier 3) i have only received one champion token. i am owed 4 tokens. i have only received snow. it has been over a day since winning all of them and i have tried restarting and multiple other things. has this been happening to anybody else?

    EA fix this for me please. I am owed 4 champion tokens. your help bots that claim to be "human" are of no assistance. i linked pictures of all the times i have won it with no token. also a picture of my snow count.

     

  • Went 10-0 in H2H event and didn’t receive my champion token, it’s getting old EA

  • ea i have yet to receive 2 of my champion tokens  and snow that i completed last night with 10 wins. it’s getting old ea all the money i use on this game😑

  • iamking1017's avatar
    iamking1017
    Seasoned Traveler
    17 hours ago

    I beat the event again and I got the snow but no Token. Can you all look in to this so I can receive my token.

    Pictures attached below ⬇️

  • VinnyGunz02's avatar
    VinnyGunz02
    Seasoned Newcomer
    15 hours ago
    • I’m currently 8-1 in the event, I won the first game and never got a win for it and I just won my most recent game and never got the win for it. I would be 10-1 and got the 70k snow + the event token which isn’t fair. Can someone help me

       

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi everyone, 

    Thanks for the heads-up on the missing tokens from this event. We're currently taking a look at these reports. 

    If you haven't already, can you please share a bit more info with us so we can pass it along? 

    • Which platform do you play on? 
    • What is your Xbox Gamertag, PSN ID, EA Account ID, Steam ID, or Nintendo ID? 


    Thank you! 

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