Membership is not working

And just to recap, I purchase the 150.00 membership to be able to play the game on 8/6/26 as it states. I have ZERO interest and will never download or play the college game at all.  I only purchased this more expensive options to be able to play the game this weekend. Then I spend hours trying to figure out what is going on and contacting customer support and they do nothing other than note the problem and they fix nothing. Then after messing around with it I finally get at least the trial to work but this is limited to only 10 hours...The timer ran out and I am left without the game I paid for...even when you load up the game and it says do you want to continue with the trial or buy the game. I click buy the game and it just sits there and does nothing because I already own the **bleep** game...

So now I assume I will gain access today when the game releases for the second time on the 10th. I could have just purchased the 100 dollar version and gotten the same exact thing...

So it can't be fixed now, other than a refund of the bare minimum of the 50 bucks I spent for nothing, and even then, just really bad customer service....my return after 3 years of being gone because of your customer service, making me rethink why I am bothering...

So this is EA customer support? Mark something solved that is someone saying they dont have access to the game they paid for but hey, you got the free trial! Solved!  WTF...

This is not solved! I do not have my pre order stuff and have not played much because im on a **bleep** timer after paying 150 buck instead of 100....not solved!!!

Any chance I get a replay on if this is even being fixed? If not how do I get a refund???

Blows my mind that I have the trial and it says click here to upgrade and I do it, and because I already own the game, it gliches and just sits there. Why can't I just play the game already with my pre order stuff??? How do I get my money back???

Yeah I can't get EA play to send me a verification code so I can play the free trial 

I was able to locate a trial that will work for now. Still a major issue that I don't just have the game. I hope it's fixed before my trial runs out. 😔

Go into my account and check the box that lets me play or just refund me. Came back after 3 years away because of the horid customer service and this is what I get...

Found the trial but it has a 4 day timer to? What is going on??? 

But really, why does my membership not work???  😥😥😥😥

Nothing has changed. Still locked out of opkaying the game after spending the most money you can for the game possible...it even says right on my screen that it shoukd be availble right now...but nothing....

The EA play trial still isnt even active for me...