Forum Discussion

CLEbrowns2343's avatar
CLEbrowns2343
New Novice
3 days ago

Ranked wins getting no points/server issues or dc glitching

I just played two extremely close Ranked H2H games, and both opponents quit. In both games, I received 0 Ranking Points despite earning the wins. Both opponents were around my rank, so I should have received roughly 20–30 RP per win.

 

I’m currently right outside the Top 100, so every single game and every RP matters. Losing out on 40–60+ points because the game isn’t properly registering wins is a huge disadvantage.

 

On top of that, over the weekend I played a lot of games and had roughly 6–8 games affected by disconnect/desync glitches or Madden server issues, resulting in losses that were completely outside of my control. I’m not sure if this has already been reported, but I wanted to bring it to your attention because this is making it extremely difficult to compete for Top 100.

 

I work full time, so I don’t have unlimited time to play and make up for losses caused by server issues or glitches. I’m putting a lot of time into Ranked H2H and it’s incredibly frustrating to feel like that time is being wasted because games aren’t registering correctly.

 

Could you please look into my account/game history and see if the missing Ranking Points and the disconnect-related losses can be investigated or corrected? I’d really appreciate it. I just want my ranking to accurately reflect the games I actually played and won.

 

Additionally feedback would be player audit/server audit or individual game audits. That OR changing the top 100 to top 200 or something similar. Thanks for reading

2 Replies

  • I won this game outright yesterday and made it all the way to the finish screen and didn't get credit. They have to fix this man, this dude made me play the whole game up 24-7 in the 3rd. I put the controller down on defense but still, that's time wasted for nothing. 

     

  • CLEbrowns2343's avatar
    CLEbrowns2343
    New Novice
    3 days ago

    100% needs a fix. 40 min games not counting is a huge issue and changes the integrity of these games. People got a huge start on ranked and I can’t catch up because games aren’t counting. Losing out on rewards makes a huge difference and I hope it’s addressed soon. Very frustrating