Battle Score sync issue

EA? Any feedback please! Thanks.

@Marf5 

Did you try restarting your console to see if it would update for you? It's possible you completed the requirements and it was a UI display error. We haven't seen any trending reports like this on the forums, so I strongly advise rebooting your network to ensure we knock out any potential hiccups with the current connection you have with the EA servers as you go into this week's Solo Battles.

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

@EA_Blueberry 

Yes, on sunday when I recognized the issue I restarted the console several times, also disconnected and reconnect from my network. Unfortunately no success.

Now we are in a new week with new solo battles.

How can I now get my pack from last week ???
Please give me a pack or compensation as you can see on the screenshots I made it. Thanks!!!

gamertag on xbox: marffozzy526

@Marf5 

Thanks for reaching back out. If you're requesting compensation please contact our Live-Support team if you want to discuss that, however that is not something they typically do so I can't guarantee anything. They'll be able to pull up your account and take a look into that request. We're not seeing any widespread reports from other players about this though, but we'll keep our eyes peeled. 

Click here to contact an EA Advisor

I'm not receiving my gridiron pack when completing the weekly activities. It's happened the last 3 weeks and I'm not sure what I can do.