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lilman1900's avatar
lilman1900
6 years ago
Solved

Connection lost

You lost Connection to the EA server.You will be unable to access any online features until you sign And to the EA server again

  • EA_Kent's avatar
    EA_Kent
    6 years ago

    @lilman1900 

    Thanks! I appreciate the details. 

    I'd like to try running through some troubleshooting to see if we can help stop this from happening. A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. Those can tackle a lot of the more common issue we see, but if you're still having trouble after that check out the Xbox-specific steps as well. 

    Let me know if you're still running into any disconnections after that. Thanks again. 

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @lilman1900. 

    Is this something that's been happening often? Does it seem like it happens when you're playing a certain game mode, or is it just random? 

    Also, can you let me know which system you're playing on? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @lilman1900 

    Thanks! I appreciate the details. 

    I'd like to try running through some troubleshooting to see if we can help stop this from happening. A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. Those can tackle a lot of the more common issue we see, but if you're still having trouble after that check out the Xbox-specific steps as well. 

    Let me know if you're still running into any disconnections after that. Thanks again. 

    /Kent

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