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mambaking21's avatar
mambaking21
3 years ago
Solved

connection with peer is lost

I bought madden 23 and was playing solos all day yesterday and then when I tried to play online, I would constantly lose connection to my opponent right at the start of the game. I tried hard resetting my PS5 and my wifi settings nothing works, I'm able to start the beginning of the game but then I get connection with peer is lost and I receive the Lost, . I think I've lost around 0-16 mut champions games because of this. 

madden nfl 23
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @slimski24 

    Try clearing your alternate MAC address with these steps -

    Go to your Xbox Settings

    Go to "Network", then "Advanced Network Settings"

    Click on "Alternate MAC Address", and then click "Clear"

     

    Let me know what happens. Thanks!

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @mambaking21 

    Thanks for reaching out about this. It sounds like you're on a wireless connection. Can you switch to a wire or is your router too far away?

  • pfzm4k1etbhw's avatar
    pfzm4k1etbhw
    3 years ago

    I'm running across this issue currently. I've went from wired to wireless multiple times and had the same outcome. It cost me at least 20 games by now. I may get a full game in 1 out of every 8 tries.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @pfzm4k1etbhw 

    You should definitely stick to a wired connection. Also, make sure you're using at least a Cat 6 ethernet cable. What platform do you play on?

  • slimski24's avatar
    slimski24
    3 years ago

    I use a cat 6 and have the same issue and I play on Xbox series x 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @slimski24 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes, plug in the modem/router and let it come back online. Then, plug in your console and start it up. Let me know if that helps or not. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @slimski24 

    Try clearing your alternate MAC address with these steps -

    Go to your Xbox Settings

    Go to "Network", then "Advanced Network Settings"

    Click on "Alternate MAC Address", and then click "Clear"

     

    Let me know what happens. Thanks!

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