Daily Tracker Not Progressing, Season 2 FP

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Palaverer
Date/time issue occurred October 13th and 14th 2022
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug in mut champs and solo battles its not giving me wins in the competitive field pass so i wont be able to get the malik hooker card
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i dont know
What happens when the bug occurs? nothing
What do you expect to see? my competitive field pass points
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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i have 13 wins in mut champs and it gave me 5, and 3 wins in solo battles and i have 0. it also havent counted my stats and daily challenges