Face of franchise freeze
Product: Madden NFL 23 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? Mikemurderscene Date/time issue occurred 8/20 4:10 What ...
Forum Discussion
Now I’m running into a different issue. I started with the colts and was able to progress pass the freezing screen if I selected them again. I tried singing with the Vikings or bucs but it wouldn’t let me. Now I’m running into a different issue where I am somehow playing for two different teams in the same season. I’m playing for the colts and commanders (even though I did not select the commanders at all). And I somehow have to play each game day twice??. So pretty much I have to play preseason week 1 twice with the colts and then twice again with the commanders. It’s so annoying but I don’t want to delete my character and restart all that progress again since I was at an 85 overall.
I feel your pain it’s becoming frustrating as mentioned earlier they deleted my account & all the work I did but gave me a 85 overall QB,im currently a 92 overall QB in my 2nd season however this time I took the mid season contract in season 1 I figured I just get to the 99 club Atleast I’ll get the achievement but it’s unfortunate the way it’s stuck like this and it’s no patch for it . I still experience bugs as well. I got a bug where I can’t even see the face of the franchise menu . I only see the section to do activities everything else missing I have to scroll down and press A I’m able to play my current weeks game but next week same thing . Then I’m still being kicked at times for server issues this game is just a wreck, then all Ea says is to put complaints here
EA_IlliumEA Staff (Retired)
Hey Madden Fans,
If you are running into an issue with FotF freezing try the following steps depending on your platform
Xbox:
Spoiler- Close other running games or apps, (for Series X|S also close others running in quick resume)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Clear Persistent Storage
- Clear Alternate MAC
Playstation:
Spoiler- Check for updates
- Restore Licence
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
PC:
Spoiler- Try these steps to make sure there aren't any other programs that may be preventing the game from properly saving (anti-virus, firewall, Windows Settings)
- Disable Origin in-game overlay and any other running overlays
- Repair via the Origin client
- Clear Origin Cache
- Clear EA App's Cache
- Run the System File Checker tool then Check for Windows and GPU updates
If you continue seeing issues let us know the following:
Product:
Platform:
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred
What type of issue do you have?
Which mode has this happened in?
Summarize your bug
How often does the bug occur?
Steps: How can we find the bug ourselves?
What happens when the bug occurs? T
What do you expect to see?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GBI tried out all of these steps and the issue still persists on PS5
PSN ID: ORIOLE_Product: Madden 23
Platform: PS5
Which console generation do you have?
What is your gamertag/PSN ID? Oroxil
Date/time issue occurred Aug 24, 4:22 pm
What type of issue do you have? Face of the Franchise doesn’t allow me to select a season 2 contract. It continually resets to the Face of the Franchise menu
Which mode has this happened in? Face of the Franchise
Summarize your bug - Face of the Franchise doesn’t allow me to select a season 2 contract. It continually resets to the Face of the Franchise menu
How often does the bug occur? Every time
Steps: How can we find the bug ourselves? Play a full season of face of the franchise, do not accept mid season contract, complete season. Then try to select a new contract.
What happens when the bug occurs? Returns to Face of the franchise menu
What do you expect to see? A fix that allows me to continue my career- @colemj same problem
- @EA_Illium None of these worked. Please fix this we cannot proceed with our games!
Product: Madden23
Platform: PS5
Which console generation do you have? Digital
What is your gamertag/PSN ID? Spooky_kennel9
Date/time issue occurred 21/08/2022
What type of issue do you have? Crash
Which mode has this happened in? Franchise offline
Summarize your bug On Franchise offline mode when I become a free agent and select a new contract for a new team the game crashes and goes back to PS5 menu.
How often does the bug occur? 100%
Steps: How can we find the bug ourselves? Become a free agency and select a new team.
What happens when the bug occurs? Game crashes and goes back to PS5 menu.
What do you expect to see? My player in the new team.
