Face of franchise freeze

Product: Madden 23 FoF 
Platform: Xbox 
Which console generation do you have? Xbox series X 
What is your gamertag/PSN ID? Gamer tag: Trik Naver 
Date/time issue occurred: 9/27/22
What type of issue do you have? Cannot start a new season in FoF. Finished my second season and signed a contract for 4 years after first season. I have a 91 overall QB
Which mode has this happened in? Face of the Franchise
Summarize your bug. I finished my second career season and it will not let me continue into my third season. 
How often does the bug occur? Everytime I load face of the franchise 
Steps: How can we find the bug ourselves?
What happens when the bug occurs? Cannot play face of franchise. 
What do you expect to see? Me being able to continue playing with my player. Or a new player at 91 overall like mine. 
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB