Face Of The Franchise Contract BUG

Product: Madden NFL 23
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 1st week of Release
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise
Summarize your bug After I finished my first season on face of the franchise. I got to sign my new contract and the game stalls for about 45 seconds then reverts me back to the main page. Haven't been able to play since the game was released.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? Reverts back to main screen
What do you expect to see? Reverts back to main screen and can't sign contract
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? 6900xt
Enter RAM memory size in GB

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I just want to play franchise mode or respectfully I want my money back