Franchise Mode Crashing

Product: Madden NFL 23
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Pro
What is your gamertag/PSN ID? ShafferJr89
Date/time issue occurred 9/5/2022 at 14:07
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? QB Pat Shaffer
Summarize your bug Go to select a new team to play as with my character and it crashes.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start offline franchise. Get drafted in first round. Go undefeated in first season all the way through. Win first and last preseason game in second season. Win first 5 games of second season, then lose two in a row, then win rest of season. Set the single game passing yards and touchdown record with 686 and 9 respectively. Win super bowl in second season. Go to re sign players and demand release. Go to off-season 2 to get offers. Select an offer. Game crash
What happens when the bug occurs? The game crashes
What do you expect to see? My character in a new uniform.
PS4 Crash Reporting: Please copy the text you put in the crash report here. Photo attached. Tried updating Madden 23, Looked for a System Update, turned off PS4 Pro and unplugged it for 30 seconds. Also tried moving it from my external hdd to the system memory.
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A

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Photo attached.

Tried updating Madden 23, Looked for a System Update, turned off PS4 Pro and unplugged it for 30 seconds. Also tried moving it from my external hdd to the system memory.