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lindros2018's avatar
lindros2018
Rising Veteran
4 years ago

Game crash when changing system volume (Windows 10)

Anyone have this happen?

I changed the system volume using my USB keyboard ("soft" volume), and it crashed Madden with an error code (I couldn't capture it because EXPLORER.EXE also crashed).

This also nuked/ended (DNF) a Solo Battle, which sucks in light of this week's events.

3 Replies

  • @lindros2018 

    Sorry to hear it resulted in a DNF for you. I'm curious, does this happen every time you try to adjust the volume on your keyboard? 

    Do you know if you have any pending updates for Windows waiting to be installed? 

  • lindros2018's avatar
    lindros2018
    Rising Veteran
    4 years ago

    It was a one-time thing since I haven't messed with it since (I'm scared).

    No pending updates - I keep my machine up to date. This was isolated to Madden + Origin (app).

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @lindros2018 

    Good to hear it was at least isolated. If it comes up again please let us know so we can start collecting more reports on this. Thank you for posting this on the forums to make us aware.