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LordCutler06's avatar
LordCutler06
3 years ago
Solved

Login Error Message

I am getting a unknown login error. Are servers down? I can’t get online. Just finished playing a game online on head to head and it logged me out afterwards 
madden nfl 23
  • EA_Illium's avatar
    EA_Illium
    3 years ago
    @armonz25 Can you try completely closing the game from quick resume and launching to see if this repeatedly happens now?
armonz25's avatar
armonz25
3 years ago

Everytime I’ve tried to play any type of online play I get “unknown login error occurred” how can I resolve this issue so I can actually use game? I’ve done the following steps to fix:

uninstall and re-install game

change NAT type

reset EA password 

and still not working getting frustrated and about to returned game.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@armonz25 Which platform do you play on?
  • armonz25's avatar
    armonz25
    3 years ago

    I play on Xbox series x and crazy thing is madden 22 works fine with no issues 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago
      @armonz25 Thanks for the info, to check with the Series X do you launch it from quick resume or with the game completely closed?
      • armonz25's avatar
        armonz25
        3 years ago

        I generally go with quick resume, but I’ve tried it both ways 

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