Forum Discussion
448 Replies
Cannot connect to existing franchise; can connect to newly created one.
And my PS4 handle is Tecumseh_1768.
- EA_Blueberry5 years ago
Community Admin
Thanks, everyone.
Forwarded the details their way. It's past franchises that don't work and EA already know this as I have said before I've been lucky and got to talk to people on phone twice from EA they know its peoples old franchise that have the problem I find it funny you are asking this question that they already have an answer for its a shame all the different departments at EA don't all give the same response as depending we're you ask the question answers are different still it does past the time away
- EA_Blueberry5 years ago
Community Admin
@burburpapa69
To answer your question on why the question of it is being asked again, this is for the purposes of knowing whether the fix they put in had any impact on both features from their recent back-end changes. If you see what people write on here you would know its not working if it was working people would say and some would leave thanks so didn't need to ask
I can create new franchises fine and load them up but my old ones don’t load up at all
- @EA_Blueberry Sorry to hear that you had an issue with COVID and other complications. Glad to hear that the devs are still actively looking into some sort of fix. We look forward to your daily updates until this issue is resolved.
@EA_Blueberry I’m getting the same error code last time I was able to log on was 12/20/2020
online ID DANP8472
league name. DANP8472_3
playing on a PS4.
- @EA_Blueberry Any word from the team today?
@EA_Blueberry sorry to hear about the family situation. Still unable to connect to any old franchise. They can be seen in the cloud but cannot access. New franchises that have been started in the last couple weeks work without issue.