Every time i get on madden 20 i get a notification which says Attention you must be signed in to xbox live and the ea servers in order to access the online features of this title. I have tried absolutely everything. Any advice?
Are you experincing a loading circle that spins when you click on anything online related? I am having this issue....the screen goes dark, a loading circle spins clockwise about three times, and then goes back to the madden homepage.
Community ManagerHi there, @The_DMH815.
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hi @EA_Aljo
I did everything you stated and the same issue still occurs. What do you suggest I do? Thanks!
Community ManagerWhat system are you playing on?
xbox one
Community ManagerTry clearing the alternate MAC address with these steps:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens.
Cleared ny Alternate MAC - same thing is happening
Community ManagerThanks for trying that. Next, I'd like you to delete your gamertag from your console and download it again. If that doesn't work, try highlighting the Madden 20 tile. Then, hit the Menu button on your controller. It's to the right of the Guide button. Then, go to Manage game & add ons. Then, go to Saved data. Delete the data for your gamertag. Don't delete from everywhere though. Try playing again and see if that helps. Let me know if either of these work for you.
I deleted data from my gametag (console only) and the same problem is occurring. Any other suggestions?
