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DunbarDenton's avatar
DunbarDenton
5 years ago

MADDEN 21 saves deleted

Product: Madden NFL 21
Platform:PC
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? XCDC
Date/time issue occurred 4/6/21
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? VDDFDF
Summarize your bug DATA GONE
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? LOOK
What happens when the bug occurs? NO DATA
What do you expect to see? DATA
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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ALL MY FILES ARE GONE! MY EAPLAY SUBSCRIPTION LAPSED, I RENEW IT AND ALL MY FILES ARE GONE. HUNDREDS OF FRANCHISE SAVES, SLIDERS, SETTINGS, ROSTERS. ALL GONE. THIS IS INSANE. HUNDREDS OF HOURS FLUSHED DOWN THE TOILET.

1 Reply

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago
    @DunbarDenton ☹️ did the file path for your game change while doing the renewal? on PC, the files should be stored somewhere in the "user"-section (in my case it is "C:\Users\Anwender\Documents\Madden NFL 21\saves"; its German, "Anwender" means "user" but I'm not sure whether it is named the same in the English version). maybe you could search there for the old folder and try to copy it into the new one (if you created a new one due to the renewal).

    hope that helps. good luck!

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