Product: Madden NFL 23
Platform:PlayStation 5 Digital Edition
Which console generation do you have? Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? GomieWannaPonie
Date/time issue occurred Since purchase
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise
Summarize your bug Anytime I try to play anything besides an offline play now game it says I need to be login in to EA and that a unknown error has occurred
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It happens when I try to play anything that requires online.
What happens when the bug occurs? A message pops up sayin an unknown error has occurred and I need to sign into EA but I already am.
What do you expect to see? This issue has happened since I bought madden 23 when it first came out. Please fix it.
PS4 Crash Reporting: Please copy the text you put in the crash report here. Na
What is the AMD or Nvidia Model Number of your graphics card? Na
Enter RAM memory size in GB Na
This has been occurring since I bought the game. I’ve deleted and reinstalled, deleted all saved data, and tried restarting WiFi. I’ve tried to report this issue about a month ago but did not receive any help. I’m signed in to EA cause I can play other EA games but it still says I’m not connected to EA servers and that an unknown error has occurred.