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Dom_Close1's avatar
Dom_Close1
3 years ago
Solved

Madden 23 “our servers cant process your request”

Every time I try to get into ultimate team it gives me that message. I just got it yesterday and haven’t been able to get on MUT at all. I logged into my brothers account on the same console and it worked just fine. Also everybody that I personally know is able to get in.  

madden nfl 23
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    If you're unable to connect to Franchise mode, please post your information to the thread here.

    If you're unable to connect to Ultimate Team, please use the thread here.

    Update for those who are receiving an error when trying to connect to MUT:

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  • deek81179's avatar
    deek81179
    3 years ago

    It's been more like 3 weeks for me, but I agree with you.  Figure it out, this is unacceptable.

  • djmrmoe's avatar
    djmrmoe
    3 years ago
    @coolrthancold I'm going through the same for a week now and haven't got any answers. I think this is the end of Madden for me.
  • fesereaston's avatar
    fesereaston
    3 years ago
    @EA_Illium

    Platform(Include which Generation): Xbox 1
    PSN ID or Xbox GT: xFeezman
    Type of Network being used: Open
    Date/time issue occurred: 11/13/22
    Are you getting an error message (if so what is it)? Our servers cannot process your request at this time
    What are you trying to do when running into an error/ getting stuck? MUT solo challenges, downloading draft classes for franchise
    What was the last action you completed before it happened? Trying to play solo challenges
    How often does the bug occur? All the time. Every time I open solo challenges
    Steps: How can we find the bug ourselves? Gamesharing
    Also, include any troubleshooting, Screenshots/Clips you might have:
  • rabbit12502's avatar
    rabbit12502
    3 years ago

    It’s been a month since I’ve been able to play mut with friends or even do solo challenges, I know all my friends can hop on and play but I keep getting hit with a “our servers cannot process your request at this time” error. I just wanna play the game again. 

  • jspear11's avatar
    jspear11
    3 years ago

    I’m unable to start any challenges on my ultimate team. It keeps giving me an error message that reads “our servers are unable to process your request at this time. please try again later” I’ve restarted and redownloaded the game. I’ve also reset my router. Any tips? 

  • Randell1974's avatar
    Randell1974
    3 years ago

    Our servers cannot process your request at this time. Please try again later. 

    I been having this problem every day for over 2 weeks when i try to go on MUT.. When is this problem going to be resolve.. I pay for a game and i cant even use it.. That's not good.. Fix this please.. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @Randell1974 would it be possible to get a few additional details?

    Platform(Include which Generation):
    PSN ID or Xbox GT:
    Type of Network being used:
    Date/time issue occurred:
    Are you getting an error message (if so what is it)?
    What are you trying to do when running into an error/ getting stuck?
    What was the last action you completed before it happened?
    How often does the bug occur?
    Steps: How can we find the bug ourselves?
    Also, include any troubleshooting, Screenshots/Clips you might have:

  • Randell1974's avatar
    Randell1974
    3 years ago

    When i try to get on MUT same error message. SERVERS DOWN CANNOT PROCESS YOUR REQUEST AT THIS TIME. PLEASE TRY AGAIN LATER...  This is so frustrated i purchase a game but can't play it in full.. PLEASE PLEASE PLEASE 🙏 !!! RESOLVE THIS ISSUE IM HAVING 

    USERNAME:  realpain

    EA USERNAME: realstory1974 

    EMAIL: [edit: email address removed] 

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