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Hey there, @FinesseUF
I'll try to help with this. Please let me know what platform you play on and if a wired or wireless connection is being used. Thanks
Hello, I had this same problem for M23 on Xbox One. Wired. M22 signs in fine, M23 allowed me to sign in last around 7pm CST 8/17. Currently the message appears on startup, all online features inaccessible
- 3 years ago
This is now mysteriously fixed!
- 8 months ago
Turn off account verification and it works
- 8 months ago
Just worked for me! Thanks.
- EA_Illium3 years ago
Community Manager
Hey Everyone,
Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:
"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"
Try the following steps first then check if you continue getting this message
- Check for any updates to your console or Madden 23
- Restart your Modem/Router, and power your console wait for a minute then power back on
- Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
- Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
- Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network
Thanks!
- 3 years ago
@EA_Illium wrote:Hey Everyone,
Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:
"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"
Try the following steps first then check if you continue getting this message
- Check for any updates to your console or Madden 23
- Restart your Modem/Router, and power your console wait for a minute then power back on
- Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
- Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
- Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network
Thanks!
This isn’t working for me. I’m on PS4.
- 3 years ago
if you have a hotspot connect your console to the hot spot go into madden and it should work (atleast it did for me) and then you can go back to your internet.
- 3 years ago
This continues to be a problem and the solutions offered have not solved anything. I called into EA and they stated that there is no solution at this time. I have now missed the early access despite paying almost double the price so I can play a week early.
- 3 years ago@EA_Illium Me too
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