Forum Discussion
Hey there, @LyricOrgi
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- EA_Aljo4 years ago
Community Manager
This is an issue that we're currently investigating. When there's some news, I'll provide an update.
Edit: It looks like this issue has now been resolved. Try power cycling your equipment again and let me know if you can log in or not.
- 4 years ago@EA_Aljo It still is not working for me.
- 4 years ago
Still nothing
- 4 years ago
Still not working for me (I’m on PS4).
- 4 years ago
Xbox Series S, I had this issue for 2 days.
I did uninstall last evening and re-installed and that did work, but I tried a few
hours ago and the Blue EA Trial Screen said I wasn't connected
to the EA Servers. I did power cycle everything and it is now
working again. I have the Ultimate Xbox Game Pass.
- 4 years ago
Everytime I try to play an online game mode such as anything in mut or the yard, I get kicked back to the main menu. It says "could not process request" for mut and "game server issue occurred" for the yard. Then it take me back to the main menu and I lose connection to the servers. I've tried everything. Resetting Xbox, reset router, redownloaded the game, everything. It lets me play on my other accounts. Just not my actual account. Please help