Forum Discussion
Hello, I had this same problem for M23 on Xbox One. Wired. M22 signs in fine, M23 allowed me to sign in last around 7pm CST 8/17. Currently the message appears on startup, all online features inaccessible
Hey Everyone,
Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:
"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"
Try the following steps first then check if you continue getting this message
- Check for any updates to your console or Madden 23
- Restart your Modem/Router, and power your console wait for a minute then power back on
- Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
- Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
- Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network
Thanks!
- 4 years ago
@EA_Illium wrote:Hey Everyone,
Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:
"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"
Try the following steps first then check if you continue getting this message
- Check for any updates to your console or Madden 23
- Restart your Modem/Router, and power your console wait for a minute then power back on
- Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
- Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
- Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network
Thanks!
This isn’t working for me. I’m on PS4.
- 4 years ago
if you have a hotspot connect your console to the hot spot go into madden and it should work (atleast it did for me) and then you can go back to your internet.
- 4 years ago
This continues to be a problem and the solutions offered have not solved anything. I called into EA and they stated that there is no solution at this time. I have now missed the early access despite paying almost double the price so I can play a week early.
- 4 years ago@EA_Illium Me too
- 4 years ago
Yeah. still not working. this is ridiculous. you are telling us to change abunch of things around on our end when clearly it's an issue on your end. how can you continue to sell this game knowing how many people can't even fully use it? I can only play my kids in one on one so many times. I wouldn't have paid the money I did for this had I known.
- 4 years ago
Yeah completely unreal. I reported to the better business bureau I suggest you do the same. That's our only option.