Forum Discussion

4 years ago

madden 23 - Must be signed in to access online features

When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still ...

madden nfl 23

mickyd1033

4 years ago

@EA_Aljo Is issue expected to be resolved? I can be patient if this is simply a matter of finding the issue and fixing it.

what’s frustrating is when, after asking several sources, they all say they can’t help the problem, making it seem like it’s an unfortunate but unfixable issue..

EA_Aljo

Community Manager

4 years ago

@mickyd1033

You actually have a different issue than the others that can't connect to MUT. I'm very sorry, but nobody can help with this over Answers HQ. You'll need to contact an advisor.

UtArcher
4 years ago
@EA_Aljo which issue is it we need to contact an advisor for? And if needed how do we go about contacting an advisor?
THE-BlG-TlCKET
4 years ago
He's having a recovery email issue. The year of us is a ea servers issue.
TheAwesome5
4 years ago
@EA_Aljo Are we going to be reimbursed or reward with a “sorry for not being able to play for days on our game so here’s some madden points” . It’s been day 3 of not being able to play and some people have been waiting since Tuesday. If you guys can’t fix it how can I get a refund if I payed online and plus, PlayStation usually deletes your account after refunding that much money what about that!!!!!! Some people can’t afford to start over. Y’all need to give us an estimate something!!!!!
ogermc
3 years ago
This us my gutsy madden I’ve bought since 25. Was a long time customer, all the way since Genesis. Now I bought the new game and spent hours on building a franchise, played 1 game and now am experiencing the same errors that have plagued this game game apparently August!
So how do I fix this? Says login error and that I can’t login to my EA account.

is/has there ever been a fix to this?