Forum Discussion
@HandsomeAmazing You had to re-open this old deleted account and reset THAT password right? If so, I’m SOL because I can’t reset that password, because the email the reset link would go to has been erased by its host server, and doesn’t work. It isn’t recoverable.
@EA_Aljo I have spoken with 5 different EA advisors. They all claim they can do nothing. I either resurrect my Deleted account, with an email I can’t access, or they say that they are sorry but can’t help me..
So the developers of a Game, the owners of the game, ALL the people with the access to the platform which I have an account on, don’t have the authority to simply erase something they have dominion over in the first place? Wow..
Well there is an answer to this MAYBE. You would have to create a new microsoft account and a new EA account (making sure that the new EA account isn’t linked to a prior EA account email address). Then you could request a refund for the first purchase of madden. Then you purchase madden on the new account. Then you link your new microsoft account to your new EA account. You could then access online features. But you would have to switch your account to the new one every time just to play madden, and you would have to friend request all ur friends on the new account just to play madden with them. All BS. Super dumb system and 0 foresight from microsft/EA into these problems.
- 4 years ago
Respectfully nobody is making a whole new account to play madden. Plus we shouldn't even have to we spent $60 plus on a game we can't play.