Community ManagerHey there, @FinesseUF
I'll try to help with this. Please let me know what platform you play on and if a wired or wireless connection is being used. Thanks
I’m also having the same issue
I've tried all the "solutions" since Friday. Nothing has worked. I talked to a customer service representative and they said it is a known problem they are working on. I asked when they would fix it and they would not commit to a date or time. There said something like there is no known eta. My guess is they are going to do nothing besides slide this under the carpet. This is false advertisement considering you need to connect to the servers to access 90% of the game.
The game just released and there's already so many bugs and glitches it's ridiculous. Now people have to refund the game if they can some people cant. And they can't play Madden 23 and might have to wait until next year to try Madden 24 to see if it's the same.
I figured out my problem, like you guys i was trying to play anything, mut, fotf, anything and it wouldnt do anything. I would get the error with no message. and it was just a loop.
I kept trying all day and couldnt figure it out.
Then i download the EA app on my pc, and tired to link my PSN to there. It said my PSN was already connected to another EA.
Then i traced my last 3 emails i had used and it was a older PSN username, that wasnt even on my PS5. But im guessing since i played Madden 17 (last madden i played), i think i might have used that PSN username and linking ea to that PSN when playing madden 17.
Once i tracked it down all i did was add that older PSN profile username, and then reopened Madden 23 and bam i was in.
I tired to use the new profile i created with PS5 (the same one i was using today) and it did not work, it has to be the PSN profile that is connected to EA.
PLEASE EVERYONE TRY THIS!!!
PLEASE EVERYONE READ THIS IF YOU ARE GETTING THE LOOPING RESET PASSWORD
