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FinesseUF's avatar
FinesseUF
4 years ago

madden 23 - Must be signed in to access online features

When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still ...
madden nfl 23
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@mickyd1033 

It's not about having the authority to make this change to your account. The problem is that you can't verify ownership of the account without having access to the email on it. No changes can be made until ownership is verified.

ukfan76's avatar
ukfan76
4 years ago
@EA_Aljo How can you do that if you can't even verify because you don't know or have access to old email or account
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @ukfan76 

    You'll need to contact an advisor to see if they can help with this. I'm very sorry, but I don't have any other details.

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