Community ManagerI'm very sorry, but this isn't something I can help with. You'll need to contact an advisor.
@EA_Aljo yes, yes you can. You just won’t. You are choosing not to help, and removing the responsibility for yourself by pointing me to an “advisor”.. which I have spoken with. They do the same thing. They avoid the responsibility to help, and point me to someone else, saying “sorry, there is nothing I can do”.
I have an EA account.
I have a PSN account.
I purchased a game, via PS Store.
I can not play this game, because an EA account that does not belong to be is somehow attached to my PSN.
you are more concerned about the ghost, intrusive account that doesn’t belong, than a verified paying customer.
I don’t want access to this dead account. I don’t want it’s information. I want it removed from what is mine.
yet, you refuse.
Community ManagerIf you want to continue this discussion, send me a private message.
EA Staff (Retired)Hey Everyone,
Thanks for sharing updates and information on this issue. We've seen similar reports about players running into this error on different platforms.
I wanted to get more information about anyone still seeing this to share with the team.
Please share the above information in a reply in this thread.
Thanks!
