@EA_Aljo yes, yes you can. You just won’t. You are choosing not to help, and removing the responsibility for yourself by pointing me to an “advisor”.. which I have spoken with. They do the same thing. They avoid the responsibility to help, and point me to someone else, saying “sorry, there is nothing I can do”.
I have an EA account.
I have a PSN account.
I purchased a game, via PS Store.
I can not play this game, because an EA account that does not belong to be is somehow attached to my PSN.
you are more concerned about the ghost, intrusive account that doesn’t belong, than a verified paying customer.
I don’t want access to this dead account. I don’t want it’s information. I want it removed from what is mine.
yet, you refuse.
Community ManagerIf you want to continue this discussion, send me a private message.
EA Staff (Retired)Hey Everyone,
Thanks for sharing updates and information on this issue. We've seen similar reports about players running into this error on different platforms.
I wanted to get more information about anyone still seeing this to share with the team.
Please share the above information in a reply in this thread.
Thanks!
@EA_Illium I am in VT and am on PS5. I get my internet from consolidated communications
I live in New York on Xbox one
Same issue in Iowa on PS5
I play on Playstation 5 and live in Pennsylvania. My provider is Atlantic Broadband. I’m the original poster FinesseUF but i linked my PSN to a different account to try and fix this issue
Last night I did connect to the servers for a little bit but then after completing the first solos for ultimate team it kicked me back out of the servers. I loaded into M22 then reset my licenses then loaded into M23 until it kicked me back off the servers
Canada (North America) and Xbox series X
Canada PS5
Not sure if it’ll work for everyone, but I changed to wired and it suddenly started working…
Community ManagerHi everyone,
Thanks for the info you've given on this so far.
There is one more thing we wanted to confirm. Has anyone checked to see if their Xbox Live or PSN Plus membership status is set to expire soon? If so, can you please let me know how far out it's set to expire?
Thanks again.
Psn account renews in February of 2023
Yes I still can play online with friends in other games on xbox
Still have the same problem! I'm on Series X in Canada
Next charge is September 12th for Xbox live
I'm in Canada, ps4 and my account isnt almost expired. I've talked with several people at tech support on the phone today (with EA and PSN) and nobody seems to know what to do. It's been really frustrating.
Mine does sometime next month yet I'm still able to get on sometimes but not every time. Some days it just won't let me connect to ea
But at the same time our memberships and when they expire shouldn't be the reason why we cannot connect to the EA servers we paid for the online membership and it works for every other game we play it's your servers.
I can play online but I’m stuck on the madden ultimate solo challenge and each time I complete it , it makes me do it again
Community ManagerThanks for the info, everyone.
Ik its weird I can play up into like the end or the middle of a solo battle or challenge and it will kick me it's annoying
I am still unable to sign in every time i try it just keeps popping up with the same message and it still won't let me in
