Forum Discussion
4 years ago
I’m on PS5 and on wireless internet. And 75% of the time I get on madden the attention messages pops up and says I have to connect to ea servers. And I reset everything and it’s still not working I even uninstalled and reinstalled the game.
EA_Aljo
Community Manager
4 years agoHello, everyone. A new, potential workaround has been found. If you have any Strategy Items favorited, unfavorting them and see if you still experience the same issue. Let us know if this helps or not. Thank you.
- 4 years ago@EA_Aljo nope I don't have any strategy items favored still doesn't work.. when the ea rep came even spell in English it's time to worry
- EA_Aljo4 years ago
Community Manager
Apologies for misspelling a word. It happens to the best of us. Thanks for trying that. It was a potential workaround that has helped others, but obviously, it's not working for everyone. We're still investigating this.
Thanks for letting me know. Appreciate it.
- 4 years ago@EA_Aljo what are you guys doing to resolve this? do you acknowledge how unfair this is to the people that cannot play this game? shut it down for everyone until you figure it out. it's b.s that some are playing now and getting better while we waste our time trying all these "solutions" you keep telling us to try. I got the game the day it came out and haven't played 1 game yet. refund us the money or figure it out! sucks ea is only company that can make an nfl game what a disgrace this is if only there was another choice. when will you figure out the actual problem instead of just telling people try this try that nothing you say has worked i have spend so many hours trying to get this to work what a waste. how can I get a refund from ea?