Forum Discussion

4 years ago

madden 23 - Must be signed in to access online features

When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still ...

madden nfl 23

EA_Aljo

Community Manager

4 years ago

@Tru_spidey

There is no PSN ID linked to the account you're posting with. Just to be sure, are you logging into Madden with the PSN ID that is connected to an EA account?

Tru_spidey

4 years ago

@EA_Aljo Yes, for sure. But it doesn’t let me link it. Only keeps asking to reset my password but yes,the psn is the same

EA_Aljo
Community Manager
4 years ago
@Tru_spidey

Your PSN ID must be linked to a different account because it's not linked to the one you're posting with. At any rate, that's not something I can help with. You'll need to contact an advisor to see if they can help with linking your accounts. To do that, open a case here.
Thomaspatrice
4 years ago
How do I check to see what account is linked?
EA_Aljo
Community Manager
4 years ago
@Thomaspatrice

You should be able to log in at profile.ea.com to see that information.
blueskysvt
4 years ago
Still can’t connect here either. This is getting ridiculous
blueskysvt
4 years ago
And my psn is linked to Ea
Thomaspatrice
4 years ago
So I’m logged in where do I look now? I can see I have no game specific identities is that what I’m looking for? Sorry not a huge gamer
Tru_spidey
4 years ago
@EA_Aljo Understood.. but that’s what I’m saying, it doesn’t let me link it in the ea website. It keeps telling me to reset psn when I try to link the two on the ea website under my acct profile
ukfan76
4 years ago
@EA_Aljo I have tried everything that I possibly can. I am not very tech savvy or gamer savvy. I just want to play this game.
lumbeeassassin
4 years ago
So I don’t have any linked accounts but it’s still telling me to reset my password I’ve never created an EA account I don’t understand what’s up